Frequently Asked Questions
Have questions? We've got answers. If you don't see what you're looking for, feel free to contact us.
General Questions
What types of businesses do you work with?
We work with businesses of all sizes across various industries, including finance, healthcare, e-commerce, manufacturing, and professional services. Our solutions are tailored to each client's specific needs and challenges.
How do I get started with Pattrn Data?
Getting started is easy! Simply book a call through our website, and one of our consultants will reach out to schedule an initial consultation. During this call, we'll discuss your business needs, challenges, and goals to determine how our solutions can best serve you.
Do you offer ongoing support after implementation?
Yes, we provide comprehensive ongoing support for all our solutions. Our support packages include regular maintenance, updates, performance monitoring, and technical assistance. We also offer training sessions for your team to ensure they can effectively use and manage the systems we build.
What makes Pattrn Data different from other AI companies?
Unlike many AI companies that offer generic, one-size-fits-all solutions, we focus on building custom AI agents and automation systems tailored specifically to your business processes and needs. We prioritise integration with your existing tech stack, ensuring minimal disruption and maximum value. Our approach is collaborative, working closely with your team throughout the process.
Technical Questions
How long does it take to implement an AI solution?
Implementation timelines vary depending on the complexity of the solution and your specific requirements. Simple automations can be deployed in as little as 2-4 weeks, whilst more complex AI systems might take 2-3 months. We'll provide a detailed timeline during our initial consultation.
Do I need technical expertise to use your solutions?
No, our solutions are designed with user-friendliness in mind. We provide comprehensive training and ongoing support to ensure your team can effectively use and manage the systems we build. No coding or technical expertise is required.
Can your solutions integrate with our existing software?
Yes, our solutions are designed to integrate seamlessly with your existing tech stack. We have experience integrating with a wide range of software, including CRMs, ERPs, marketing platforms, and custom internal systems. If you have specific integration requirements, we'll discuss these during our consultation.
How do you ensure data security and privacy?
Data security is our top priority. We implement industry-standard encryption, access controls, and security protocols. All our solutions comply with relevant data protection regulations, and we can sign custom data processing agreements as needed.
Business & ROI
What kind of ROI can I expect?
ROI varies by project, but our clients typically see returns within 3-6 months of implementation. We focus on high-impact areas where automation can significantly reduce costs or increase revenue. During our consultation, we'll provide ROI projections specific to your business case.
How do you measure the success of your solutions?
We establish clear KPIs and success metrics at the beginning of each project, aligned with your business goals. These might include time saved, error reduction, customer satisfaction improvements, or revenue increases. We provide regular reports on these metrics and continuously optimise our solutions to improve performance.
Do you offer any guarantees?
We stand behind the quality of our work and are committed to your satisfaction. While specific guarantees vary by project, we typically include performance guarantees in our contracts. If our solutions don't meet the agreed-upon performance metrics, we'll work to optimise them at no additional cost until they do.
Can you help with change management when implementing new systems?
Yes, we understand that implementing new technology often requires organisational change. We offer change management support as part of our implementation process, including stakeholder communication plans, training programmes, and phased rollout strategies to ensure smooth adoption across your organisation.